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Customer Service

This section offers quick links to Self Help and popular forms. Follow the links to download stationery order forms, as well as instructions for authorising credit card transactions and the User Guide specific to your EFTPOS terminal.

Need to check the General Terms and Operating Procedures? This section allows you to view the most recent version of the General Terms and Operating Procedures under which BWA Merchant Services and Bankwest provide merchant processing services.

Got Questions

Call 1800 655 204 or check our FAQ's.

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